Mahindra Satyam announces tie-up with Appnomic

BANGALORE, INDIA: Mahindra Satyam, a consulting and IT services provider, on Wednesday announced that it has selected Appnomic Systems as their technology partner for introducing automation capabilities in its Unified Service Management Platform (USMP).

As part of the agreement, OpsOne, Appnomic’s IT process automation solution, will be embedded in USMP, which is Mahindra Satyam’s managed services platform for delivering IT Infrastructure outsourcing services, said a press release.

The OpsOne solution enables repeatable processes and predictable outcomes for IT infrastructure service providers by automating IT processes in multi-tenant environments, the release added.

IT process automation features of OpsOne will help Mahindra Satyam lower its cost of delivery, reduce errors that happen due to manual interventions and improve productivity of service delivery teams.

Pravin Bolar, VP, Mahindra Satyam, said, “Appnomic’s OpsOne product forms a critical part of Mahindra Satyam’s next generation managed services delivery framework, leveraging its technology as the automation backbone of USMP. We believe automation and the other key features of USMP will offer a unique value proposition to our customers who are looking for ways to improve the business value of their managed services outsourcing engagements.”

D. Padmanabhan, MD and CEO, Appnomic Systems, said, “OpsOne is built to help Infrastructure service providers deliver on the automation promise, and we are looking forward to meet the needs of Mahindra Satyam and their customers.”