Bharti moving
at supersonic speed
Bharti Cellular
has many firsts to its credit and even on the outsourcing front, the company is
moving at a supersonic speed with a vision to provide world-class service.
According to inside information, the company recently signed an
IT-outsourcing deal for 10 years with IBM worth $350 million. On the network
front, things are well set for signing an outsourcing deal with Ericsson and
Motorola. For Ericsson, things are at an advanced stage, but for Motorola things
are moving at a slow pace and it seems the deal will take some more time.
Experts believe that the network outsourcing deal will be the biggest deal in
Asia-Pacific, considering Bharti’s large network and its large spread in 15
circles. The biggest deal in Asia Pacific, so far, has been that of Telecom New
Zealand signing a managed mobile network deal with Ericsson, worth $100 million.
It is expected that this new outsourcing deal of Bharti (which has been adding
an average of 10 sites per day) will be several times that of Telecom New
Zealand’s one.
Industry insiders feel that Bharti’s deal will be a litmus test for both
service providers as well as equipment vendors operating in India as well as
outside. The industry is eagerly waiting to see how the deal takes off both in
the short term as well as long term.
The success of this partnership will open up new vistas for equipment vendors
and failures, if any, will provide a learning curve for service providers. Many
service providers might opt for this model as many of them are under severe
revenue constraints with the entry of Reliance Infocomm in the market.
The Bharti
advantage
How does this deal
help Bharti Cellular? On the GSM front, Bharti has been the number one player
right from the beginning. But with the coming of the unified access (basic and
cellular) service license, Reliance has taken the lead. With all the operators
focusing on the numbers game, service providers have been lowering prices on a
regular basis. This has affected both the topline as well as the bottomline of
service providers.
The outsourcing deal will help Bharti to focus more on its core strength–marketing–and
leave the core–the network–to specialists like Motorola and Ericsson. This
will enable Bharti in concentrating on its core business of meeting its customer
needs and increasing its market share. Till date, Bharti’s success can be
attributed to its good marketing plan and if they can focus more on marketing
without worrying about the network, things are bound to change for the company.
Outsourcing helps in cost savings as well as increase in network uptime.
Bharti need not bother about network, as the entire onus will be on Ericsson and
Motorola to provide high quality service. According to industry insiders,
outsourcing will help Bharti in moving employees (IT and network), IT and
network-related assets, and equipment to the equipment vendor. A corollary to
this is that the equipment vendor will pay Bharti for acquiring these assets.
According to industry analysts, IBM is paying somewhere around Rs 250 crore
for acquiring the IT assets and this figure will be very much on the higher side
for the network part. All this will help Bharti in improving its turnover as
well as operating margin and thereby increasing its valuation. On the other
hand, it helps in getting enough money for cellular expansion (both green field
as well as the acquisition route) for new as well as existing circles. It seems
Bharti is pushing an outsourcing model based on "Revenue per Erlang".
So, it will not pay for the excess capacity, but for the capacity used
thereby lowering its capex and improving quality at the same time. This improves
the cash flow for Bharti and in future the balance sheet will look more
attractive.
The vendor advantage
For equipment vendors, it is a blessing in disguise. With product margins
decreasing due to decrease in cost, service providers are increasingly looking
at the service revenue.
First, with vendors moving into services arena, the overall infrastructure
market increases significantly. Second, with services under its belt, there is
an increase in both top line as well as bottom line for vendors. Third, it helps
in regular intake of equipment from service providers thereby providing assured
revenue.
The outsourcing vendors will look at coverage, capacity, and quality and will
cover aspects of planning, designing, and optimization for the existing cellular
network of Bharti. With Bharti Cellular moving out of the network domain, one
has to see whether Bharti will be able to regain its earlier number one status,
under the new unified access service regime.