Italtel launches two end-to-end quality of experience evaluation solutions @ MWC 2014

MILAN, ITALY: Italtel has launched two new end-to-end Network Control solutions for intelligent networks which will help operators to enhance service levels whilst at the same time reducing service provider OPEX.

Developed from real large Telecom Operators experience - iNES, provides automation of configuration and troubleshooting activities to supply proactive IP network care, and iQAC, provides active monitoring for quality control, i.e. by traffic injection simulating end customer experience.

iNES (Italtel Network Empowerment System) effectively improves network manageability in critical management areas, such as, troubleshooting, configuration and analysis/assessment, where the OSS support is often poor. It automates manual activities and facilitates issues resolution, increasing network reliability. iNES is designed for multi-vendor purposes and can manage most Cisco and Juniper equipments.

Meanwhile, iQAC (Italtel Quality Assurance Center) helps Service Providers to measure customer experience. Proactively stimulating the network, iQAC acquires information about the level of perceived service quality and makes use of active intelligent agents that cooperate with each other and stimulate the network from its edge. The traffic simulations foster a proactive approach to the detection of service degradation, reducing the chances of service disruption.