INOC launches enhanced NOC support services for data center and cloud environments

NORTHBROOK, USA: INOC, LLC, a 24x7 Network Operations Center (NOC) and global provider of NOC monitoring, reporting and support services, announced the launch of its enhanced, streamlined and scalable Network Operations Center (NOC) Support Services for physical and virtualized IT environments.

The enhanced solutions portfolio provides customers with a single management platform for networks, systems, public, private and hybrid cloud, virtualization, environmental and applications monitoring, and rapid incident response for issues.

INOC combines state-of-the-art software technology, highly resilient and redundant NOC infrastructure, proven processes, and expert IT staff to ensure the maximum uptime and availability of customers' critical IT infrastructure in both the data center and the cloud.

The company's optimized NOC Support encompasses: real-time monitoring of critical infrastructure components as well as rapid incident response and resolution; extensive reporting capabilities, providing 24x7 visibility into infrastructure support activity; and operations run book development, detailing comprehensive and client-specific operational support processes for Incident Management, Problem Management and Change Management.

INOC's data center and cloud NOC Support Services are designed for streamlined turn-up and seamless integration with customers' existing environments and operational tools.

"Today's complex data center and cloud environments require support that is robust yet scalable enough to handle dynamically changing IT environments. INOC excels at providing this support at maximum service quality and cost-competitiveness," says Prasad Ravi, CEO of INOC. "We serve as an extension of our customers' support teams, helping keep their applications and underlying infrastructure up and running 24x7x365."