Infy BPO wins deal from Global Group

BANGALORE, INDIA: Global Group, an India-based business group engaged in the network services and telecom tower infrastructure business, has chosen Infosys BPO, the business process outsourcing subsidiary of Infosys Technologies, for services with regard to setting up of the former's Shared Service Center (SSC).

Financial details of the deal is yet to be disclosed.

As part of the deal, Infosys BPO will provide consulting and implementation services across key functions such as finance and accounting, human resources, sourcing and procurement, sales and fulfilment, legal services and IT.

The scope includes assessment, design and implementation services coupled with operational support, to be provided for an estimated 20 months, said a press release.

Post the completion of the set up of this SSC, it is expected that the unit would accommodate more than 1000 personnel. The SSC will be housed with Global ProServ Ltd. a Global Group Enterprise.

Commenting on the deal, Ravi Pandit, Group CFO of Global Group said, “Telecom Industry has become one of the most competitive and dynamic industries. We need to remain focused on improving and enhancing our business process efficiencies and optimizing our cost structures. The SSC is a step in this direction and we are happy to be associated with Infosys BPO as our strategic partner. We would like to leverage Infosys BPO’s strength of a strong service proposition coupled with world-class technology offerings. ”

S Vaitheeswaran, Business Unit head, India Business, Infosys BPO, said, “Winning this deal is significant as it is our first full scope SSC implementation in the domestic market. This deal reiterates our focus on the domestic business in India and value adding to businesses and clients in India. We continue to view the domestic market as high potential and look at growing our offerings in this developing market.”