Infinite Computer to charge up Kanpur power utility

BANGALORE: Infinite Computer Solutions (I) Pvt. Ltd, an IT solutions and services provider, today announced a major project with Kanpur Electricity Supply Company (KESCO) for improving operational efficiency and customer responsiveness.

“This is a very significant win from the Indian public sector. KESCO is the supplier of electricity and power to the entire Kanpur zone in Uttar Pradesh. We have bagged a sizeable order to improve the operational efficiency and customer responsiveness at KESCO. We will also be providing IT training to KESCO employees,” says Alam Khurshid, national sales manager of e-Governance Practice, Infinite Computer Solutions.

“The program comprises multiple projects like GIS Based Consumer Indexing, Energy Audit and Accounting System (EAAS), Trouble Call management System (TCMS), Integrated Metering, Billing and Cash Collection with Online payment update which will be integrated to derive operational efficiencies and improve customer responsiveness.”

“Infinite will also help KESCO achieve complete networking, covering interfaces with Intranet and Internet with firewall protection, Web Server based Consumer Information System, MIS and Decision Support System. The project will be completed over 12 months,” Khurshid added.

"Infinite Computer Solutions' robust practices and domain expertise in Power Utilities will help KESCo to make right use of Information Technology to implement changes in delivering more value to the public,” said S.N.Bajpai, AGM Commercial, KESCO.

“Kanpur Electricity Supply Company and Infinite's dedicated sectoral team will work closely to improve Billing and MIS Processes, service delivery, and quality to help productivity enhancements along with the reduction of Distribution Transformer wise/Feeder wise losses.”

“Infinite Computer Solutions is currently executing the project of Computerized Billing, consumer indexing of approximately 4.15 lacs consumers, which would help KESCo in improvising its billing system & setting up of electricity call centre as a step towards increasing its customer interface," Bajpai added.