NEW DELHI: A study by Springboard Research showed strong growth in adoption
levels in India and across Asia for Software as a Service (SaaS) in 2005, and
even brighter prospects ahead.
India saw revenues increase over 53 per cent to $7 million in 2005, and the
market is expected to grow to $48 million by 2008, representing the fastest
growth in the region.
SaaS is an emerging software delivery model in which application software is
delivered remotely through a subscription-based fee rather than being sold for
perpetual use.
The users do not buy the license of the software, but only a right to use it.
SaaS is also referred to as On-Demand Software and On-Demand Application.
“The SaaS market is receiving considerable focus from software vendors
operating in various spheres of the industry,” noted Dane Anderson, research
vice president at Springboard.
“Global software giants, local ISVs and emerging on-demand software vendors
all have a healthy dose of respect for the power of SaaS to disrupt the
competitive frameworks of the software industry in the future.”
A survey of Indian Small and Medium-sized Businesses (SMBs) identified cost
benefits as the primary driver for SaaS adoption, but ease of use and business
benefits were also cited as important market accelerators.
Indian SMBs have the highest level of awareness of SaaS in Asia, however,
SaaS has not made much headway among them largely because of low penetration of
software application usage in this market segment. The mismatch between high
awareness and low SaaS penetration is also because most of the SaaS vendors are
not present in India and large traditional vendors dominate the Indian
enterprise application software market.
Web Conferencing and Collaboration currently represents the largest portion
(43%) of the total SaaS revenue in India. However, a number of other software
market sectors are now gearing up for a SaaS push. The segments in particular
that appear poised for strong SaaS advances over the next several years are ERP,
Supply Chain Management, and Human Resources applications.
Indian software vendors are also slowly entering the SaaS marketplace, but
North American vendors currently dominate the market with web conferencing and
collaboration vendor WebEx leading the Indian market.
"We believe that the current buoyancy in the Indian economy driven by
rising domestic consumption as well as exports, the growth of broadband
infrastructure and growing penetration of the Internet among SMBs will make
India a significant market for SaaS applications," said Ravi Shekhar Pandey,
senior market analyst at Springboard Research.
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