Ifbyphone-Voxeo partnership help SMBs expand revenue potential

CHICAGO, ILLINOIS: Ifbyphone, a voice infrastructure and applications development company providing enterprise class services to small and medium-sized businesses (SMBs), has announced a partnership with Voxeo Corporation, the leading provider of standards-based Interactive Voice Response (IVR) and Voice-over-IP (VoIP) platforms.

Ifbyphone's sophisticated, last-mile solutions are based on a simple question: "If an SMB has more telephone conversations with their customers will their business increase?"

"Voxeo is the ideal partner for Ifbyphone custom IVR solutions because they provide a high-performance, open standards platform with world class product support," says Irv Shapiro, CEO, Ifbyphone. "The Ifbyphone dynamic VoiceXML technologies enable web developers to focus on solutions instead of syntax. If you can build a web site you can easily build a sophisticated IVR using our 'Voice of the Web' solution," continues Shapiro.

Historically, IVR solutions have been limited to large enterprises because of cost and complexity. The partnership powers the Ifbyphone "Voice of the Web" hosted IVR capabilities which are available from a user friendly website and accessed from any telephone or via the powerful Ifbyphone application programming interface (API).

"With Ifbyphone's deployment of Voxeo's Prophecy platform, SMBs can now reap productivity gains and improve customer service in ways that previously only larger companies could afford," says John Amein, Senior Vice President of Strategic Partnerships at Voxeo.

By combining the affordability of an open source Asterisk and Linux infrastructure, the sophistication and flexibility of industry standard VoiceXML (running on Voxeo Prophecy servers) and the Ifbyphone VoiceXML application framework technologies, Ifbyphone delivers the power of voice to any business.

All Ifbyphone solutions work with any telephone system and are fully portable if a company moves from one telephone transport vendor to another.