ICICI Prudential goes live with BMC solution

MUMBAI, INDIA: BMC Software on Wednesday said that ICICI Prudential, an insurance company, is automating IT and business processes with its Control-M Workload Automation solution.

The BMC Control-M solution integrates the management of critical scheduling processes from a single point of control. It also eradicates errors in a simplified and automated fashion. This in turn results in significant time and cost saving for companies.

The implementation of BMC Control-M has reduced the scheduled workload processing time in the range of 10-15 per cent for ICICI Prudential Life, BMC claimed in a press release.

Its compatibility with diverse systems enables significant increases in productivity, simultaneously mitigating risks and ensuring seamless service delivery in a heterogeneously distributed environment. The solution provides lower total cost of ownership, with features such as instant notifications for delays and errors.

“Our business depends on ‘on-time’ batch cycle completion,” said V.V. Balaji, executive vice president, Technology and Service Delivery at ICICI Prudential Life. “BMC Control-M is helping us optimize this process. It is aligned with our organizational objectives of reducing total cost of ownership and improving operational efficiency.”

The BMC Control-M solution is tightly integrated with the AS/400 systems for Life-Asia, an online, real-time life administration system for insurance products, which makes it easier for the operations team to manage scheduled jobs-processing, without the need to log on to production systems.

The solution also eliminates incidences of human error by automating reporting on batch job timelines and providing easy access to production systems. It is also making it easy to meet security and audit compliance requirements for global standards, such as SOX and ISO/IEC 27001.

“BMC Control-M allows users to integrate their service level agreement (SLA) benchmarks to scheduled workloads in a single window from both a business and technological perspective,” said James Russell, BMC’s area vice president of Mainframe Service Management Sales for Asia-Pacific. “This ensures that business users have a better view into their business processes and more control over delivery of their end-product whether that be delivery of a business service or meeting a service level agreement.”

With BMC Control-M, business users at ICICI Prudential Life are now equipped to have their tasks completed without the need for domain knowledge of scheduling tools, improving IT and business efficiencies that meet the rigorous needs of the dynamic and fast-moving insurance sector, Russel concluded.