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HP's ServiceONE for partners to drive biz growth

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CIOL Bureau
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NEW DELHI, INDIA: HP on Wednesday announced the launch of HP ServiceONE, a new specialization within the HP PartnerONE program that enables partners to expand their technology services portfolio or offer co-branded services with HP.

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The company claimed in a press release that the program also enables partners to take advantage of HP’s redesigned metrics and rewards to further increase revenue opportunities and reduce risk.

The new partnering model expands sales and service delivery opportunities for partners to drive business growth and increase profitability.

To address customer requirements, partners need access to a broad spectrum of technology services ranging from desktop deployment to hybrid cloud, from basic maintenance to strategic consulting. 

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Also read: HP announces new servers switches for SMBs

“Partners want to boost their bottom line by delivering innovative services that address every customer need, whether it’s data center design or everyday support. With ServiceONE, HP is expanding partners’ business opportunities by enabling them to deliver high-value services while capitalizing on HP sales, technical and marketing resources,” said Bishwanath Bhattacharya, director, Technology Services, HP India.

The HP ServiceONE program enables partners to address customers’ dynamic needs and extend their market reach by selling and delivering a wide range of technology services, including professional, annuity-based services as well as HP Care Pack Services.

It also helps improve margins and reduce risk with HP’s automated support technologies, such as HP Insight Remote Support.

The program helps partners increase sales by working closely with HP on joint sales opportunities, including closing sales, marketing services and solving technical challenges. It also boosts profitability by selling and delivering higher-margin HP-branded services, and enhances customer satisfaction and loyalty by attaching support services to infrastructure solutions and delivering a consistent, reliable customer experience.