HP opens ITO service center for EMEA clients

BANGALORE, INDIA: Global technology giant HP today announced the launch of its HP Best Shore Infrastructure Technology Outsourcing (ITO) Service Center for Europe, Middle East and Africa (EMEA) clients.

The center would allow clients in EMEA to increase efficiency and lower infrastructure operation costs through a shared service delivery environment, said a press release.

The release said that the new center centralized the delivery for EMEA clients and featured a single focused delivery model with a client university that delivers customized training on client domain, business knowledge and region-specific cultural awareness.

“There is an increasing pressure on our clients to deliver more with less,” said Marc Cools, vice president, Infrastructure Technology Outsourcing for the Europe, Middle East and Africa region, HP Enterprise Services.

“By leveraging HP’s experience in infrastructure outsourcing, clients can build a highly automated technology environment that can rapidly meet changing business priorities and be the basis for shared services. HP Best Shore India Centers’ transition and transformation expertise and service delivery excellence makes it a preferred location to set up this center to deliver high-quality services at optimum cost structures,” Cools added.

The ITO service center is part of the HP Best Shore India ITO center, which has over a decade of experience in offshore ITO service delivery. Currently, the HP Best Shore India center services one fifth of all HP’s ITO clients. The center is certified at ISO 20000 for process excellence and IS0 27001 for security and compliance.

The HP EMEA ITO Service center would provide a full range of HP’s Infrastructure Outsourcing (ITO) services ranging from workplace services, global network services, information security services and data center services, the release further said.