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Follow UsNEW DELHI, INDIA: Indmobile announced on Tuesday the launch of Hopsim, international travel SIM card, which promises to offer free incoming calls in more than 75 countries and can be used in 202 countries across the globe.
“Hopsim users will be able to receive free incoming calls in nations where a user does not has to pay for incoming calls. However, we are also providing free incoming call in some countries like US where users have to pay for there incoming calls. This SIM can be used across 202 frequently traveled countries by Indian citizens,” said Somil Gupta, founder and chairman, Indmobile Venture.
Indmobile is offering Hopsim in three packs starting from starter pack of $16 on which a customer will be able to receive incoming calls during his travel in countries where incoming calls are free and as mentioned in the list available on company’s website.
The other two packs are travel pack for $45 and business pack for $100. Travel pack will come with a talktime of $35 and business pack will be provided with a talktime of $100. Users of Hopsim will be able to make call at fixed tariff as mentioned in the brochure that will be issued by Indmobile at the time of purchase. The company is also planning to come up with toll free number to provide free customer care support while their customer is on international roaming.
“We are working out to provide support to our customers through a toll free number while they are on international trip without charging them. Till then we will provide our customers a short code to SMS us their problem. It will be initially charged but we will refund the money charged for the SMS. However, we are providing free chat service on our website to solve customer issues,” said Yashi Goel, vice-president, Operations, Indmobile Ventures.
The company will sell Hopsim only to Indian citizens but due to regulatory reason this SIM will not work within India. At present Hopsim can be purchased online from any part of India and offline from the office of Indmobile in Mumbai.
“In case of online sale, we will take maximum of three to four days to ship SIM to the subscriber. We will take a day to verify user details required as per law after the applicant submits his document and then a day or two for shipping the SIM,” said Gupta.
Gupta mentioned that Indmobile will open offices at Delhi and Chandigarh in February 2011 and offices in Hyderabad and Bangalore will be opened in July 2011.
Indmobile is also looking to set-up franchisee across country.
“We expect to have 36 franchisee by end of 2011 across country travel agencies. Other entrepreneurs can also apply for franchisee but we are primarily looking at travel agencies” said Gupta.