HCL ISD intros 'Zero Touch' Desktop soln

NEW DELHI: HCL Technology’s Infrastructure Services Division (HCL ISD) today announced the launch of its ‘Zero Touch’ Desktop Deployment Solution for Microsoft Windows Vista.

Zero Touch provides a completely automated process to enable enterprises to minimize risk, bring higher visibility and reduce deployment cost by over 40 per cent. It offers centralized deployment of the operating system and packaged applications, which completely automate the deployment process for extremely low manual intervention, a HCL statement said.

Zero Touch also offers zero tolerance to loss of data through a robust user state backup and restoration process for user data and settings. The solution enables a Closed Loop Process by aligning Microsoft’s Business Desktop Deployment (BDD) framework from Windows Vista with HCL’s IT Service Assurance Model based on ITIL/ISO 20000 and CoBIT Processes, hence eliminating manual switchover between phases of Windows Vista BDD. HCL has also developed a Deployment Dashboard at the core of this solution which will provide both an overall and in-depth status report for all deployments.

Anant Gupta, COO, HCL ISD, said, “The solution will add a new dimension to the existing HCL-Microsoft relationship and will play a pivotal role in reiterating our commitment to providing innovative solutions around existing and new Microsoft platforms to enterprises worldwide.”

Peter Boit, vice president of Enterprise Partners, Enterprise and Partner Group, Microsoft Corp. “Through the ‘Zero Touch’ desktop deployment solution, customers can leverage the strengths of both companies’ solutions to transform their business.”

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