NEW DELHI: In pursuance of its strategy to help Genuine Intel Dealers (GIDs)
keep pace with technology, Intel's latest initiative has been to enable them to
assemble notebooks and WLAN. There is tremendous scope for both the
technologies. While the notebook penetration in the country stands at a poor
three per cent, WLAN is an emerging technology, which is slated to take off in a
big way by 2005.
Assembled notebooks are targeted at a very niche market. "We are not
necessarily providing a cheaper alternative as much as offering a good
technology deal," says R K Amar Babu, GM, Channels, South Asia. A number of
GIDs have developed very close relationship in the corporate segment and there
is a potential market for GIDs here, particularly since a lot of notebook
purchase occurs through repeat orders. There are around 20 GIDs who have
qualified for the program of assembling notebooks. In the WLAN space, Intel
offers most of the products like access points, wireless cards and antennas as
building blocks and have trained a handful GIDs to offer the solution to
corporate customers.
Both these programs are part of Intel's initiative to help GIDs move up the
value chain. With shrinking margins in the channels business, partners are
forced to learn newer technologies and provide differentiated services to
customers. The key today for being a successful GID is the ability to keep
abreast with technology and capitalize on existing relationship with customers
by offering customized technology solutions. Intel's channel strategy has been a
major factor for its success in the country. IDC estimates put the contribution
from channels to be 60 per cent of Intel's revenue.
Earlier, Intel had launched another technology initiative called "Build
your server" program wherein 150 GIDs were trained and certified to build a
server using the latest technology and configuring it best suited to the needs
of the customer.
Intel also has another set of premium partners called "Premium
Providers" who stand at the highest end of the channel pyramid. These are a
select group of 50 partners who have qualified Intel's stringent technology
programs. These partners are allowed the use of the Intel logo and are privy to
a number of special support programs.
Another new focus area of Intel is the emerging markets, which are the Tier 2
and 3 cities. Currently the consumption from the top eight cities constitutes
about 60 per cent with the smaller cities contributing as much as 40 per cent.
With PC penetration increasing, these markets are expected to contribute
significantly to Intel's revenue. Intel's strategy for these markets would be to
use local languages and local medium to educate the market in collaboration with
its local partners.