Fiserve suite at go-live in China

BROOKFIELD, US: Fiserv, Inc. announced that Shenzhen Rural Commercial Bank, China (SRCB), has simultaneously gone live across its nearly 200 branches, now serving over nine million accounts on the SignatureTM bank platform. Signature provides a complete banking solution from Fiserv, providing SRCB with a cost-effective base for continued growth.

The joint Fiserv and Digital China Financial Software implementation included a full retail banking solution rolled out to all SRCB branches simultaneously in a single weekend. The comprehensive project included Mandarin language capabilities, plus full support for local regulations and market nuances, essential to SRCB’s future expansion and innovation in China.

As per a press release, with the new technology in place, SRCB is poised for a digital transformation of financial services delivery that will allow it to expand its client base, launch products at a faster rate and transition from a rural-based bank to a large regional bank.

“We can now introduce new products and services literally overnight with Signature, compared to the three to six months lag time prior to the Fiserv implementation,” said Li GuangAn, president, SRCB. Rapid time to market for new products is essential to SRCB’s ambitious expansion strategy and one of the top reasons SRCB selected Fiserv.

“The implementation of Signature has given us an advantage at a crucial time in our development. We are in a strong position to expand our customer footprint, quickly and simply open new branches and deliver innovative new products in a timely manner -- all of this is favourable for our business,” said Li.

“End-to-end implementations on this scale are rare in China, and it was achieved through a true team effort,” said Nick Wilde, ASPAC, managing director, Fiserv. “Fiserv has local experts on the ground who worked in concert with our partner Digital China and SRCB to deliver a complete banking solution.”

Signature is deployed at other banks across Asia-Pacific, including Commercial Bank of Ceylon in Sri Lanka, Bank of Queensland in Australia, Banco de Oro in the Philippines and Panin Bank in Indonesia. Signature is a prime example of the Fiserv core competency in account processing.