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Ericsson to change Vodafone's prepaid charging system

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Sanghamitra Kar
New Update

BANGALORE, INDIA: Ericsson has deployed its charging system for Vodafone India. The Ericsson Charging System enables new services like flexible refill, community charging and real time balance notifications among several other different voice and data offerings for prepaid customers.

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These customers will now be able to adjust their plans themselves, improving their overall customer experience. It will also enable Vodafone to provide personalized offers to individual consumers by understanding their service consumption patterns.

As a part of the five-year agreement, Ericsson will be replacing legacy infrastructure with its new Charging System across five new circles of Uttar Pradesh (W), Uttar Pradesh (E), Punjab, Haryana and Himachal Pradesh, in addition to Mumbai and Maharashtra circles.

The deployment will enable convergence across payment methodologies and devices, and enable Vodafone to activate enhanced data charging via mobile broadband charging in the future.

The solution offers a dense computing platform, which can process almost double the traffic compared to the legacy solution. This will also help save on datacenter space and energy requirements. Advanced features will allow for better segmentation to drive higher revenue-generating services for Vodafone India.

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