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Epson ties up with Accel

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CIOL Bureau
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BANGALORE: Epson has announced a tie up with Accel ICIM for its service coverage and to expand its service network in various regions. With this tie up, Epson would have 62 authorized service centers. Epson's service umbrella would now have 12 more locations in South, three in West, two in East and five in North.

Speaking about the tie-up, Epson India Senior Country Manager Paramjit Singh Puri said, "Epson's mission is achieving excellence in Customer Service. Our target is to establish 100 Epson authorized service centers by the year end and the tie up with Accel is part of this drive."

"Accel has become the largest service provider for Epson Authorized Service centers. Accel will find an increase in its service business through repair reimbursements, spares sales, consumable sales, post warranty services", says Accel ICIM Managing Director N.R. Panicker. Epson is giving technical support and training to Accel's service engineers on Epson's products. Each location would also be equipped with call management software, an integral part of Epson Help line to Accel.

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