Epicor|CRS announces expanded international capabilities

NEW YORK, USA: Epicor|CRS, the Retail Solutions Division of Epicor Software Corp., a leading provider of enterprise business software solutions to the midmarket and Global 1000 companies – announced new capabilities and expanded support to service its growing base of international customers.

Widely known for its impressive scalability and adaptability, CRS RetailStore, Epicor|CRS’s powerful point-of-sale (POS) solution, now offers key capabilities to support the needs of retailers doing business internationally.  Additionally, Epicor plans to expand its Bracknell, UK office, and also add a new professional services and support center in Malaysia to support the requirements of its growing list of international retail customers.

As a result of the company’s acquisition by parent company Epicor Software in late 2005, Epicor|CRS has benefitted from a greatly expanded infrastructure and global presence, providing a strong platform for expansion into rapidly growing international retail markets such as Central and Eastern Europe and Asia Pacific.



To service its growing list of international retail customers, over the past year Epicor|CRS has engineered its POS product to support global market requirements.  The latest version of RetailStore – RetailStore 3.1, released in Q3 2007 – supports French Canadian, Italian, French, and Spanish languages.  RetailStore 3.1 handles capturing customer data for multiple country formats and supports multiple currency denominations and rounding.

Additionally, the solution is compliant with the Unicode standard for engineering software that works across multiple regions, countries, languages, alphabets, and scripts.  And in early 2008, RetailStore is slated to support Unicode for the Japanese and Chinese markets.

To further support its international retail customers, Epicor is continuing to grow and leverage its UK office located in Bracknell, as its implementation and support services hub.  The company’s EMEA consulting team also grew considerably in 2007, opening additional offices in Slovakia, South Africa, Kenya and India, as well as an office in Egypt, operated jointly with consulting partner IDTA. 

As mentioned previously, the company plans to extend its Center of Excellence in Malaysia, which will provide implementation, training and help desk and support services, as well as maintenance, disaster recovery, and support for new store openings. 

Additionally, and in yet another move to strengthen and enhance Epicor’s retail presence outside of the US, Epicor announced last month that it has reached agreement on the terms of a recommended acquisition of UK-based NSB Retail Systems PLC, a global provider of software solutions and services for the specialty retail market. This acquisition, which is subject to NSB shareholder and regulatory approval, is likely to complete on or around February 8, 2008.