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Aspect Introduction
 Drawing on decades of insight gained from working with the world’s leading companies on mission-critical customer contact, Aspect enables organizations to turn the potential of unified communications into real business results, through enhanced knowledge worker and agent productivity and by helping optimize business processes throughout the enterprise and contact center for improved agility and responsiveness. Aspect provides these capabilities by leveraging Microsoft unified communications like Microsoft® Active Directory™, Microsoft® Exchange and Microsoft® Office Communications Server 2007. Watch Now |
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Seamless Customer Service
 Seamless Customer Service™ is a unified communications (UC) application for the contact center that delivers the tools needed for comprehensive call response, including coordinated self-service/live service and integrated assistance to improve first call resolution and enhance the overall customer experience. Watch Now |
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Streamlined Collections
 Streamlined Collections™ is a unified communications (UC) application for the contact center that automates early-stage collections and enables expert agent engagement for a more effective delinquent account targeting strategy so you can get more promises to pay faster, reduce servicing costs and write-offs, and improve collections results. Watch Now |