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Convergys completes acquisition of Stream

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Soma Tah
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CINCINNATI, USA: Convergys Corporation today announced that it has completed its acquisition of Stream Global Services, Inc. The addition of Stream will strengthen Convergys' position as the leading U.S. provider in the $55 billion outsourced customer management services industry.

It expands the company's geographic footprint and capabilities. Convergys now has 1,25,000 employees working out of more than 150 locations in 31 countries, speaking 47 languages. Stream's complementary client portfolio will also diversify Convergys' client base through the addition of leading technology, entertainment, and communications clients.

"We are excited to welcome Stream to Convergys," said Andrea Ayers, president and CEO of Convergys. "We believe our shared focus on exceptional client service, operational expertise, and world-class talent will enable us to quickly integrate and leverage our expanded reach for the benefit of clients, employees, and shareholders."