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With a vision to grow faster and scale higher, Indian small and medium businesses (SMBs) are looking at adopting IT in a big way. A majority of SMBs are as IT-enabled as an enterprise. The IT needs of  SMBs are no different from large enterprises. Even as they are grow seeing robust growth - from being called a SMB to an enterprise - they are on the same wave of addressing the pain points as larger enterprises do. The common pain points all SMBs talk about is to accelerate the business growth making use of right technologies that is cost effective and lowers risks. They do not want to deal with complexities as they feel IT environment is too expensive to manage and maintain.

CIOL brings to you a special coverage of views and opinions from vendors and end-users, who share their views and opinions on the SMB pain pints. While leading vendors talk about their offerings to the SMBs to address the pain points, a couple of customers have shared their experiences in the pain points they faced and how it was addressed.