NEW YORK: The top two U.S. wireless providers are starting to let customers use their mobile phones to remotely record television shows, hoping the new service will help them better compete against rivals.
AT&T Inc. said on Tuesday subscribers can now use their cell phones to record TV shows on home TVs via Homezone, a video-on-demand service that AT&T offers with satellite TV provider EchoStar Communications.
Starting next week, No. 2 mobile provider Verizon Wireless, owned by Verizon Communications and Vodafone Group Plc, also plans to let its customers use their phones to program TiVo Inc. digital video recorders remotely.
The idea, which wireless operators have been promising for months, is to better integrate wired and wireless services to encourage customer loyalty amid increased competition from cable providers, which have added telephony to their Web and television services.
Sprint Nextel Corp., the No. 3 wireless service, is also planning a similar offer later in the year through its venture with cable providers such as Comcast Corp. and Time Warner Cable Inc..
Analysts said such services may help attract or retain customers, but several said that only a small number of wireless subscribers are looking to remotely program DVRs.
Less than 10 percent of respondents to a recent survey said they wanted such a feature, according to Jupiter Research analyst Ina Sebastian whose firm organized the survey.
Consumers can already remotely program digital video recorders from companies such as TiVo by using a desktop computer with an Internet connection, at no extra charge.
© Reuters
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