BANGALORE: Infosys today announced that product engineering services contributed 10% to total revenues in 2005-06 and employed approximately 5000 people.

The investment in R&D was 1.2% of total revenues. The Infosys product engineering services portfolio includes work across sectors like hi-tech, telecommunications, automotive, aerospace, industrial products, heavy machinery and consumer appliances.

The thrust areas for Infosys go beyond these services to encompass the entire cycle of business model competitiveness for clients and itself through technology and business innovation.

As Infosys penetrates every entry point in the product lifecycle, it experiences a close working proximity with various stakeholders in the value chain. Kris Gopalakrishnan, chief operating officer, Infosys Technologies Ltd., said, “Infosys works with the creators and end-users of technology. Our engagement with the creators of technology - usually product engineering companies - helps us gain early visibility into technology and aids us in co-creating new products and services in their industries. As a result, Infosys enjoys better understanding of the needs of the ultimate end-users of technology.”

Infosys has actively fostered a culture of innovation across the organization by pioneering unique technology and business practices. This is different from innovation conducted across product companies since the requirement for services innovation is unique. The Software Engineering and Technology Labs, which spearheads Infosys's commitment to innovation and Intellectual Property (IP) development, generated over 82 invention disclosures and filed over 20 patents in 2005-06. Nearly 300 researchers are engaged in creating methodologies, frameworks, tools and service platforms that address clients' business problems.

Through its Domain Competency Group and Software Engineering and Technology Labs, Infosys researches and engineers new solutions tailored for its clients and their respective industries. More recently, with Infosys Consulting, Infosys has enhanced its ability to provide strategic and competitive analysis and complex operational consulting services. Technology can play a big role in providing a view into the future and Infosys is actively investing and collaborating with its clients to create future enterprise frameworks and co-create the future with them. Infosys has attained significant momentum in this exercise with clients from the energy and retail verticals.

“At Infosys, innovation occurs at the business model level as well,” said Kris. “Information technology is a key enabler of business strategy innovation worldwide but the pace of change means that it is not always easy to identify and harness new technologies ahead of the peers in the Industry. Through our collaborative-distributed-development model, we have not only been able to provide innovative services and solutions to our clients but have also transformed ourselves to keep pace with the dynamic global market.”

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