BANGALORE: With most Indian IT services companies achieving Capability Maturity Model (CMM) Level 5, what kind of quality parameters could they adopt to stay ahead and differentiate themselves for better revenues and cornering higher value deals?
The answer could rest in a four-letter acronym-TRIZ!
TRIZ a Russian acronym for “Theory of Inventive Problem Solving" could well be the next buzzword addition to the existing alphabet soup of quality benchmarks.
Speaking to CyberMedia News, Navyug Mohnut, CEO, QAI said that TRIZ would be useful in defining tools for innovation. “We are doing the initial R&D on this. Quality is a continuous journey for which there's no end,” he said.
Having looked at improving the process of software development, he said that the next step would be to define tools for innovation.
Mohnut also said that many software companies were adopting Six-Sigma certification. “However they can also start the innovation journey using TRIZ in parallel,” he said.
QAI is starting formal training on TRIZ next month in Delhi. Genrich S Altshuller, born in the former Soviet Union in 1946, developed this methodology.
He developed the TRIZ after analyzing the patterns of over 200,000 patents and looking for inventive problem solving methods. “This is a good method of creative problem solving,” said Mohnut.
Global companies such as Proctor & Gamble, Philips Semiconductors, Unisys, Xerox Corp, LG Electronics and Samsung have used TRIZ techniques to solve complex problems.
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