NEW DELHI: Spanco Telesystems and Solutions Ltd has informed BSE that it has signed a Memorandum of Understanding (MoU) with Millennium Software Pvt Ltd (MSL) based in Karachi, Pakistan, to set up a call center in Karachi for its international and domestic requirements.

This effort is in continuation to the initiatives taken by NASSCOM during the visit of Indian IT/ITES delegates to Pakistan last year on the invitation of PASHA (Pakistan Association of Software House) and IT ministry of Pakistan. The company was part of the delegation.

Spanco will provide complete know how for setting up the call center and would also advise MSL for operations, HR practices and training, the execution of complete CRM for Pizza-Hut in Pakistan will also be done by the company as a first project, as stated in the MOU.