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I am interested in learning SAP. I know basic CRM like Kana, Seible but will like to go into SAP. I don't have access to any document or software, is there any online document that might help me to get started? Can you suggest any user groups, that I can join ?

To learn SAP, there are formal certified training conducted by SAP academy which are situated in many cities in India. In most major Indian cities, there are SAP academies (Sapient Colleges) that conduct training programmes. Siemens and Genovate are the certified education partners of SAP India. Depending on your location, you can learn and get certified in SAP for the module of your domain area. Document and software are generally not available in the market as they are all registered and licensed but you may find articles, case studies on the net by searching on Googgle.com. For articles check out : www.sapinfo.net., User groups are:The SAP user group is www.sapfans.com