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Open source WCM solution tops user satisfaction rate

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BURLINGTON, USA: Acquia, the enterprise guide to Drupal, has announced that a commissioned study conducted by Forrester Consulting on behalf of Acquia, titled "Is It Time To Consider Open Source WCM For Digital Experience?" found that open source Web Content Management (WCM) solutions have the highest satisfaction rate for creating dynamic, multichannel digital experiences.

Of those who said they were 'very satisfied' with their existing WCM solution, open source had the highest satisfaction rate (37 percent) over "homegrown" (22 percent) and proprietary solutions (8 percent).

The Forrester study, commissioned by Acquia, surveyed 160 senior business, marketing and IT decision-makers from organizations with 1,000 to more than 20,000 employees. The survey revealed that 31 percent of organizations plan on switching WCM platforms this year and 58 percent indicate that their organization has considered or is considering open source WCM.

The Forrester study recommends that when organizations consider switching WCM solutions, they should explore open source as an option. Drupal was among the top five WCM solutions used by organizations that participated in the survey, and the leading open source solution. Among those who currently use open source WCM solutions, 72 percent said it gave them greater flexibility, and 68 percent said it was easy to customize.

"As organizations retrench to become more dynamic and customer-centric, it's abundantly clear that proprietary WCM solutions are not meeting the changing needs and expectations of business decision makers, who don't want to be locked in to a rigid platform for the sake of convenience," said Tom Erickson, CEO of Acquia.

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Sreeram Tue Nov 6 at 04:26 PM

Bo Doubt. Open Souce will rule the world!

Apple is reported to be planning to introduce the tougher synthetic sapphire screen for its new iPhone.How much would you be willing to pay for it?

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