Infosys helps Nigerian bank boost productivity

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Its Finacle solution will help Wema Bank provide customers multi-channel flexibility to access services and make transactions, and let customers choose from a range of innovative products and services etc.

Infosys has deployed Finacle at Nigerian bankBANGALORE, INDIA: Nigeria's Wema Bank plc has implemented Infosys' Finacle core banking, retail e-banking and treasury solutions across its 137 branches in the country.

Built on new generation technologies, open standards and service oriented architecture, the solutions currently support over 1.3 million user accounts, the Indian IT major said in a press release.

With Finacle’s scalable and secure architecture, Wema Bank could move its business critical operations to an integrated platform -- capable of supporting 24x7 multi-channel transactions. Finacle’s implementation policy enabled Wema Bank to move its 137 branches simultaneously to the new centralized banking system.

Wema Bank has leveraged Finacle to provide customers multi-channel flexibility to access services and make transactions, let customers choose from a range of innovative products and services and enable faster and efficient customer service through improved service delivery across an integrated platform etc.

“The successful implementation of the project in record time, is a reflection of our continuous commitment to our customers to always deliver a delightful service experience at all times,” said Segun Oloketuyi, MD and CEO, Wema Bank.

“The Finacle CBA has improved our capacity at Wema Bank to provide value-added, customer-centric on-line and in-branch banking services, while complying to regulations, improving efficiency and productivity,” he added.

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