A brief

News |

• A better way to communicate:
  Access information and communicate from anywhere, using any device, on any network.

• An easy way to bring people together:

• Need to call an urgent meeting? Quickly find out who's available and the best way to reach them—before you even pick up the phone.

Phones and applications that work:
 
Link your customer relationship management (CRM) system or other applications—healthcare, insurance, auto repair—to your communications system to help your team respond quicker to customer requests.

Also read: CISCO Networking Solutions for Small Business

Solutions :

    Start with a Cisco connected network that combines voice, video, and data so everyone can communicate their way and be more productive.

    Link applications to phones, such as your customer relationship management system or others that are specific to your business, such as Allscripts, AMS 360, and Mitchell 1, to gain efficiencies and serve customers better.

    Add video cameras, allowing you to turn regular phone calls and online meetings into video calls for a richer, more personal collaboration session.

    Add presence features that enable workers to know whether colleagues are available, how they prefer to be reached, and simply click on a phone number to dial, so that it's even simpler to reach people.

Source: www.cisco.com