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Are users happier with Hotmail than Outlook?

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Microsoft kills Hotmail: What users must do

Microsoft kills Hotmail: What users must do

Microsoft unveils Outlook : What Hotmail users must do

Microsoft unveils new email service Outlook.com

Microsoft unveils new email service Outlook.com

Microsoft unveils new email service Outlook.com

outlook

Source: Outlook Blog

Microsoft has announced that Outlook.com is coming out of beta testing and is now ready for primetime.

NEW DELHI, INDIA: Hotmail, one of the first web-baed email services, is all set to get replaced by Outlook.com. Microsoft has announced that Outlook.com is coming out of beta testing and is now ready for primetime, according to a report on ABC News. The report also mentions that The service, which was announced last July, now has 60 million users and will soon replace Hotmail.

Hotmail was founded by Sabeer Bhatia and Jack Smith and launched in July 1996 as "HoTMaiL". It was acquired by Microsoft in 1997 for an estimated $400 million, and shortly after, it was rebranded as "MSN Hotmail". Some of the features of Outlook.com are that users can link up with their Facebook, Twitter, LinkedIn and Google+ accounts, to see the latest updates from friends and contacts. Online chat is available via Facebook.

According to Microsoft, the new service automatically detects mass messages and puts them in separate folders. Users can customize the process to sort out the mails in any way they want. This could help users get rid of the junk mail.

Also, the new mail service allows easy use of Microsoft's Internet-based products, such as SkyDrive for storing documents, Office Web Apps for working away from a PC and will eventually have Skype video chat built-in.

The Outlook.com preview was made available to users and Hotmail users were given an option to upgrade to Outlook.com by clicking on the 'Upgrade' button in the options menu of Hotmail. Microsoft said that all the details of users' email account would remain unchanged, and that users can experience sending/receiving emails and all the new features of Outlook.com through their existing account.

However, from the comments left on the blog of Outlook, seems like some users aren't entirely satisified with Outlook and were more content with Hotmail. ''Don't upgrade! I was forced to upgrade, and it's the most illogical thing I've ever seen them do!!! I hate Outlook's layout, colors, settings...everything,'' says a user of Outlook.com.

''This new application is awful on any machine with even a slightly older browser. My work browser and my home browser now can only run the "Mobile" version, which, as you all are aware, gives a very poor user experience on a desktop computer. I have had a Hotmail account since the mid-90's. I have been happy with Hotmail as it was. It was flexible and performed well across platforms and browsers, whether I checked email on someone else's computer, in foreign country, or my own. This experience is not an "upgrade." If the system requires all the latest whiz-bang gadgets, why? It's just email. All it needs to display is a list of emails and their content. No need to make it a new fragile, complicated, browser-dependent system. How can I get Hotmail's flexible and easily to use interface back?'' says another. There are several other users who have commented on similar lines.

That said, nothing can be determined until the users are completely switched over to Outlook.com. However, what is your opinion on Outlook.com? Do you agree with the user comments above? Or do you like Outlook.com and all its new features? Let us know.

 

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john Sun Mar 10 at 12:42 PM

Outlook is horrible. Time to jump ship to gmail.

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Jen Wed Feb 27 at 09:41 PM

Bring back the old Hotmail! I hate Outlook for many reasons - slower to use, gets hung up time after time, I hate the bunching up of e-mails sent back and forth, and detest everything else about it. Tried to switch back but they wisened up to others wanting to do the same thing and eliminated that option!

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john Tue Feb 26 at 03:54 PM

Wouldn't surprise me if it becomes "pay". Microsoft bought "babelfish", and it sucks; the outlook is sorry, and Microsoft's official policy is "screw you". Complaining won't help. They should embody "KISS" principle of design, and SERVE THE CUSTOMERS (us!). For all those programmers who need to justify their jobs with fancy code, just fire them. Put hotmail back to where it was in the 90's; it was simple and better. IT'S JUST EMAIL.

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Judy Ronis Sun Feb 24 at 08:03 AM

I agree. I just want Hotmail to read and send emails. I don't need all those other apps and if I do, I use other systems. I don't want to complicate my email system.

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n kelly Sat Feb 23 at 05:08 PM

Outlook is horrible .. and that is being kind .. more like a piece of barnyard manure .. and that is not fair to the manure..and it is shoved down your throat by microsoft Nazis

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n kelly Sat Feb 23 at 05:08 PM

Outlook is horrible .. and that is being kind .. more like a piece of barnyard manure .. and that is not fair to the manure..and it is shoved down your throat by microsoft Nazis

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Michael Fri Feb 22 at 11:41 AM

It sucks.. Totally dislike this new OUTLOOK layout.. Too much waste of screen work space, needs lots of scrolling to see the equivalent amount of mail and heading content of the previous layout, which was basic, yet effective...

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M Thu Feb 21 at 02:38 AM

Well the ultimate motive of Microsoft is to move from free email hotmail and then later to make outlook a paid email.

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