The levels of complexity will get even deeper with a plethora of heterogeneous form factors, platforms and devices coming into the workplace.
MUMBAI, INDIA: Sanjay Deshmukh, Area Vice President, India subcontinent, Citrix looks into the technology crystal ball of 2013 to forecast six trends that will witness substantial uptick from the perspective of IT delivery.
As per what the company shares: The top priority for Technology providers and practitioners will be to drive business transformation using technology solutions.
Given that the business environment is expected to remain volatile, uncertain, complex and ambiguous businesses will be under pressure to reinvent the way they work, the compute and the core business processes, as he added.
The top most priority for IT will be to help businesses transform work and compute. IT service providers and practitioners will be expected to drive business transformation initiatives which help organisations optimize cost and increase productivity.
IT will consider business transformation initiatives like:
a) Workshifting: IT will drive programs like work from home or move work to a more optimized location and cut real estate cost and delight employees,
b) Executive Mobility: IT will enable employees to work with people, apps and data from any device and any location thus increasing the productivity of employees. The role of IT organization is changing Today, there is a fundamental structural shift happening in the way we work.
Compared to the old PC era wherein companies locked down computers allowing employees to only use monolithic products through a wired network in an office environment, today’s workers are driving change because of the empowerment they’re getting from powerful consumer devices and self-service cloud applications.
So in effect, the set of assumption for IT has now been turned on its head and IT must get into service delivery. The role of IT has now transformed to respond to and for the way people need to consume “it” – the services, apps, data and information.
In order to solve this problem, the only thing that will work is a holistic solution with many piece parts working together well, seamlessly to solve the problem. You can’t just solve a single-sign-on problem or a mobile device problem as an island. These narrowly defined problems are now being stacked on top of each other and are much more interrelated and need to be solved inter-relatedly. The other way in which the role of an IT organization has changed is that they need to think of themselves as "internal service providers" - and having to "compete" against commercially-available apps/products.