Features: IBM has unveiled the business finder technology, a
next-generation, real-time, presence based mobile resources management
technology developed by IBM's India Research Laboratory.
The business finder technology empowers a consumer to find and use the nearest,
most highly rated and available service vendors like plumbers, electricians,
carpenters or doctors.
"The business finder technology combines sophisticated geographic
information system (GIS) applications and data analysis with mobile telephone
networks to provide information, wherever and whenever, to a consumer who is
looking for a specific near-by service.
This technology has the potential to provide significant benefits to both
consumers and businesses of all sizes,” said Dr. Daniel M Dias, Director, IBM
India Research Laboratory.
The business finder technology offers 'yellow pages' for consumers who use
mobile telephones. It provides uniform search capability over both 'mobile'
businesses and vendors such as taxis and plumbers and 'static' businesses and
vendors including stores and gas stations.
It combines various attributes including location, reputation, dynamic workload
and feedback from consumers to 'matchmake' consumers with the closest
available service vendors. The underlying technology allows telecommunications
service providers to track and update data sources including mobility, presence
and reputation of service vendors.
In addition to service industries, the technology also has a potential to be
applied to other industries including transportation and logistics, utilities,
healthcare, and manufacturing. As demand for speedier and more responsive
services continues to grow, both consumers and businesses can benefit from the
technology.
The technology could either be hosted by an individual network operator
(telecommunications service provider) or can cut across different operators. In
the former case, the operator can market it as a differentiating value-added
service. In the latter case, the business finder application would be a
third-party service that draws its consumer base and its mobile vendor workforce
from a number of telecommunications operators.
The business finder technology provides a flexible, Service Oriented
Architecture (SOA) based, Internet Protocol (IP) Multimedia Subsystem (IMS)
compliant services solution to telecommunications service providers. It will
also help the evolution of service providers from existing networks into a
converged network that allows easy interoperation using industry standards.
Business finder technology
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