BPO slice will go up at KPIT Cummins

Pratima Harigunani

PUNE: KPIT Cummins will see increased contribution from its BPO operations as it moves ahead. From a fledging share, it may notch up to five to eight per cent slice in the company’s total business pie next year, according to Pavan Sharma, p;resident, GBS (KPIT Cummins’ wholly owned BPO subsidiary).

“Our BPO division, which comprises of three areas – KPO, Enterprise software support and rules based services, will see a good growth rate. Our recent wins are testimony to that. We will also invest in headcount at the senior and middle management layer. The focus would be on markets like the US and Europe, where we are particularly optimistic,” Sharma said.

The company’s plans for setting up base in China are on the track as well. Sharma said that China would be more significant from the development perspective and would touch a scale of a couple of hundreds in the next three years.

“We have already entered in a partnership there and have some customers on the anvil. We will be starting our projects soon,” he added.

Going forward, the company intends to beef up its muscle in two areas – BI and F&O while maintaining its grip on manufacturing and BFSI verticals.

In July, KPIT Cummins Infosystems Ltd. announced that KPIT Cummins Global Business Solutions (GBS), will partner with Cummins Inc. to deliver Finance and Accounting (F&A) services to Cummins.

GBS revenues from the same are expected to be $1 million in the first year with a potential to grow into a $15 million BPO business annually in 48 - 60 months.

Both organic and inorganic routes are open for the future growth, Sharma added. “If we get an option to acquire something that is a good business with scalability and niche market strengths, we will consider it.”