BlackBerry service update

BANGALORE, INDIA: RIM's BlackBerry services continue to be hit for the third day on Thursday in Asia and other parts of the world though the company is working round to clock to restore its IM and internet services.

Here is a update on the BlackBerry services provided by RIM as on 12th October — 17:44 (GMT-5)

For Europe, Middle East, India and Africa (EMEIA):

    Email systems are operating and we are continuing to clear any backlogged messages. Support teams are working to minimize the impact on our customers.

    BBM traffic is online and traffic is passing successfully

    Browsing is temporarily unavailable as the Support teams monitor service stability and continue to assess when this service can be safely brought online

    Support teams have added capacity to help with message delivery between regions and continents

For Canada and Latin America:

    Email systems are operating and we are continuing to clear any backlogged messages. Support teams are working to minimize the impact on our customers

    BBM and browsing services are online and traffic is passing successfully (except for three carrier networks in Latin America that are serviced by the EMEIA infrastructure — browsing is temporarily unavailable for those three carrier networks)

    Support teams are investigating reports of BBM delays

For the U.S.:

    Email systems are operating and we are continuing to clear any backlogged messages. Support teams are working to minimize the impact on our customers.

    Support teams have added capacity to help with message delivery between regions and continents

    BBM and browsing services are online and traffic is passing successfully

    Support teams are investigating reports of BBM delays.

(SOURCE: RIM)