Bharti sets up open network to share info with users

By : |June 15, 2016 0
Image courtesy bgr.in

The television was bombarded with the advertisements, as Bharti on Tuesday announced its new initiative–Open Network–opening up its entire mobile network information to its customers through an interactive online interface.

The initiative under Project Leap, its national network transformation initiative, the open network seeks to impart transparent information to the consumers about mobile network coverage, signal strength across India in addition to network site deployment status.

CIOL Bharti sets up open network to share info with users

A simple color scheme used by the interface will allow customers to check if the Airtel mobile network in an area is excellent, good, moderate or non-existent. It will also give users the information on the status of corresponding sites serving the area their area, if it is shut down, or closed for up gradation.

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The new interface will be available both on the website and on the app, from Wednesday. ”Open Network is a paradigm shift in the way we engage with our customers. With this initiative, we are establishing complete transparency with regards to our mobile network and opening ourselves to customer scrutiny and feedback,” said Managing Director and CEO (India and South Asia) Gopal Vittal.

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