BANGALORE, August 30 : Bangalore Telecom District (BGTD), part of DoT
entered into an agreement with Xerox Business Services, the document
outsourcing division of the document company, Modi Xerox. The agreement
will enable BGTD to outsource its entire billing activities from Modi
Xerox Ltd.
Under the agreement, Modi Xerox has made available to BGTD a high
speed, highlight color, digital printing solution, at its premises. For
BGTD this will mean reduction in total number of pages used for STD
billing and a higher output speed. Key information such as due date,
amount due and other relevant details will be highlighted in
color-majenta,
making the bills more customer friendly. This new bill format has come
into effect from August’99 onwards.
Additionally BGTD gains from the opportunity of carrying advertisements
of other companies on the bills. Digital printing technology ensures that
the advertisement can be changed whenever required. Advertising messages
can also be printed selectively, to specific customer segments. BGTD
believes that such communications will strengthen BGTD’s relationship
with its customers.