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Bangalore Telecom District outsources billing activities from Modi Xerox

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CIOL Bureau
New Update

BANGALORE, August 30 : Bangalore Telecom District (BGTD), part of DoT

entered into an agreement with Xerox Business Services, the document

outsourcing division of the document company, Modi Xerox. The agreement

will enable BGTD to outsource its entire billing activities from Modi

Xerox Ltd.

Under the agreement, Modi Xerox has made available to BGTD a high

speed, highlight color, digital printing solution, at its premises. For

BGTD this will mean reduction in total number of pages used for STD

billing and a higher output speed. Key information such as due date,

amount due and other relevant details will be highlighted in

color-majenta,

making the bills more customer friendly. This new bill format has come

into effect from August’99 onwards.

Additionally BGTD gains from the opportunity of carrying advertisements

of other companies on the bills. Digital printing technology ensures that

the advertisement can be changed whenever required. Advertising messages

can also be printed selectively, to specific customer segments. BGTD

believes that such communications will strengthen BGTD’s relationship

with its customers.

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