Wellesley, Mass:-Nucleus Research, a global provider of IT research
and advisory services, today announced the results of an independent study that
reveals the top five IT mistakes that costs companies dearly. The research note
provides businesses with practical advice for avoiding these common pitfalls.
For this study, Nucleus reviewed the results from thousands of IT projects
in-depth in areas such as ERP, CRM, supply chain, integration, collaboration,
and e-commerce and found technology is rarely the culprit of project failure.
Key findings in the research include the following:
- Too much customization rarely increases usability but will increase both
initial and ongoing costs.
- Skimping on training often reduces user adoption, limiting ROI.
- While initial management support of a project is important, management's
enthusiastic use of a new technology is critical to achieving success after
the deployment.
- Keep an even tighter reign on consulting costs, which can quickly turn a
project with a positive ROI towards the negative.
- The end of a project is not when it's deployed but rather when it's
being effectively used, which can be months or years later.
"Striking the right balance between business requirements, technology
capabilities, and realistic employee adoption rates goes a long way toward
ensuring the success of any IT project,” said Kathy Quirk, research
manager at Nucleus Research.
With this research note, IT and business managers gain objective, insightful
advice on how to avoid project management and planning missteps. Nucleus
analysts clearly outline how companies can drive effective adoption, rein in
costs, and take advantage of additional ROI opportunities.
"Selecting the right solution is only the first step to achieving a
positive ROI from technology,” said Ian Campbell, CEO of Nucleus Research.
“In analyzing the lessons learned from thousands of companies about how
best to achieve project success we've found five common mistakes companies
make.”
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