Avaya GlobalConnect unveils roadmap for '09

BENGALURU, INDIA:Avaya GlobalConnect unveiled its strategic roadmap in India for 2009. The company announced its renewed focus on technology solutions for the BFSI, manufacturing, healthcare, hospitality and other verticals.

Aiding this move is the introduction of Avaya’s new technology solution, Avaya Aura, an architecture that integrates communications across multi-vendor, multi-location and multi-modal businesses.

Anil Nair, the newly-appointed MD of Avaya GlobalConnect, commented on the occasion, “Our strategy of verticalization is of course helping us reach out to more domestic customers and expand our market base. This market traction is now fuelled by the fact that in the current economic downturn, Avaya Aura protects investments made, simplifies complex multi-vendor networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence and web applications to employees everywhere.”

This announcement coincides with Avaya GlobalConnect’s annual three-day customer event iComm 2009 being held in Mumbai from May 20 to 22. This is a platform for vendors and customers to connect and demonstrate technology and solutions that spell business benefits to enterprises.

iComm 2009 will also showcase the new solution Avaya Aura among other emerging technology solutions and trends in customer service for enterprises across verticals. It will give industry professionals a real-time experience of the power of communications solutions and technology.