Aussie Defence Dept's NCB automates workflow

MELBOURNE, USA: The Australian National Codification Bureau (NCB), an element of the Defence Materiel Organisation, required a solution that would streamline its existing systems and implement a standard process for task management and reporting across the whole of its operations.

Deputy Director of Codification Services of the Department of Defence, Andy Mudie, said the NCB is looking to improve the delivery of codification services by balancing workload across all resources.

“We are looking to gain efficiencies across the organization, as well as to gain better reporting of the business.”

Implementing a solution in an enterprise the size and scope of the NCB brings with it many challenges, as added in a press note shared.

There is a pervasive need for appropriate access to accurate information, together with responsible information management.

It thus chose Web and Flo and Director Anna Fogarty says that one of Web and Flo’s main draw cards is that solutions are implemented quickly, with very little down time or disruption to the organization.

This is particularly useful in an organization like Defence where security and legal risks are high.

“We tackle one problem at a time, which is the best method for process improvement, and provide a tailored approach for each company. We also take into account the fact that most businesses cannot afford to have lengthy disruptions to their workflow, so we provide our tactical solutions quickly using stepped processes to minimize downtime,” Fogarty said.