Anxieties ran sky-high with JEE Advanced portal down

Not able to check your score after the results are declared is perhaps more difficult than preparing for the exam or appearing for it. This is precisely what students had to go through on Sunday when even after six hours of the results of the Joint Entrance Examination Advanced (JEE Adv) being declared, many were unable to access their results.

The JEE Adv serves as the entrance parameter for 22 Indian Institutes of Technology (IITs) and Indian School of Mines (ISM). Most of the students, parents and teachers struggled to check the results as JEE Adv results from website portal remained unresponsive during the large part of the day.

“I tried to log in the resulting website multiple times, but in vain. Finally, after 30-40 attempts and spending an hour, I was able to track my rank,” said Hemang Shekhar, an aspirant.

Preey Shah, another aspirant, was not as lucky, though. “My rank was conveyed to me by a friend who went to IIT-B to check the results. I couldn’t check it on the website.” IIT-Bombay campus in Powai had put up the merit list.

The website server crashed around 10 am right at the moment the results were uploaded. While some students were able to check their ranks late afternoon, others weren’t so lucky.

“We were trying to get into the portal since morning, but we couldn’t access the results till the evening,” said the mother of an aspirant.

The coaching classes were highly critical of the IITs’ handling of the results. “This amounts to harassment of the students. Can’t they handle such a small traffic?” said Vinay Kumar, managing director, Rao IIT. Around 1.5 lakh students had appeared for JEE this year.

The problem was accentuated when students were not able to contact IIT Guwahati, which conducted the entrance examination this year.

“The IITs should have declared the results on Monday. There was no one to pick up our calls at IIT-Guwahati on Sunday,” said Kawal Gupta, general manager, PACE coaching classes.