Altitude S/w and Digium join together

PORTUGAL: Digium Inc., the Asterisk Company, and Altitude Software, the leading independent contact center solutions vendor, today announced Altitude Software as a new Digium Premier Solutions Partner. The agreement marks a major addition to the growing portfolio of advanced business solutions running on top of the Asterisk open source telephony platform and Digium’stelephony gateway cards.

The partnership, as per a press release, enables contact centers to benefit from the highly scalable, resilient and cost-effective Altitude uCI customer interaction management suite working together with the Altitude vBox communications platform, a rich, enhanced SIP server that allows SIP to SIP and ISDN to SIP connectivity in contact centers worldwide. The Altitude products work with Asterisk and Digium ISDN gateway cards to create a complete multimedia contact center solution running on IP.

Altitude's IP contact center provides the full functionality of the Altitude uCI suite with added connectivity to Altitude vBox, a SIP-based media voice switch, as well as to a variety of IP-PBXs through ISDN and CTI.