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AIIM 2014 Mobile TrendScape identifies key obstacle to deployment

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Harmeet
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SILVER SPRING, USA: Organizations are struggling to optimize legacy applications and the varying levels of employee interaction with enterprise systems, according to the latest AIIM TrendScape.

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The TrendScape reveals that, whilst many software providers have adapted their offerings into more app-like solutions, the buy side of the equation has not caught up, with many organizations still attempting to leverage monolithic system investment.

Furthermore, organizations are caught in a conflict. They believe that mobile devices will be critical to the way in which employees will interact with enterprise systems in the future, but have yet to deal with the fact that many of these will be personal devices. They anticipate issues associated with a BYOD (Bring Your Own Device) environment.

"Mobility is the primary concern for most organizations but the path to true enterprise mobility is not smooth," said John Mancini, AIIM's president.

"Mobile technologies provide an opportunity to rethink and transform processes and workflows, so focusing a mobile strategy on devices or apps is a red herring. Because a mobile strategy cannot succeed independent of the existing systems that are in place, enterprises should begin by looking at their most critical business problems through the prism of mobility."

The TrendScape was compiled by AIIM's Executive Leadership Council (ELC), drawn from 50 senior end-user and industry executives in the US and Europe. The ELC met with the intention of understanding what is both likely and critical for end-users to know about the role of mobile technologies in the enterprise over the next 18 to 24 months.

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