LONDON, UK: Itlab, the UK's fastest growing IT outsource company for the
SME market has said that too many smaller businesses are accepting poorly installed
applications accompanied with appalling service, both of which are
affecting the success of their business.

Dominic Monkhouse, managing director, itlab, explains that the problem is 
across a lot of SMEs whose important data is spread across a range of
applications that cannot interact with each other. "This is not helping the
business and is a bit like every member of a team speaking a different
language. But if all this data is pulled together in one system it makes it
easier to use, saves time and money, helps with reporting and ensures
people can work from anywhere globally. By doing this you could increase
sales (by 40 percent) and cut your operations costs (up to 70 percent)."

Technology is the underlying factor for any company in the 21st Century.
Whether its a small company or a large business with
an IT dept, outsourcing to a specialist IT company  can give access
to the latest technologies and applications. 

Customer service is still a huge problem for many companies because most
tend to add service to a solution as an after thought. The smaller business must not
accept bad technology and bad service as the norm, Dominic said.