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NEW ORLEANS, USA: Momentum, a leading provider of private label digital voice service to US operators, has announced a new line of business digital voice products with advanced packaged feature sets. The new business suite is targeted toward regional cable operators and municipalities that are focused on serving the small-to-medium business (SMB) market.
The advanced digital voice products will allow cable operators to offer 1-12 line integrated access and hosted IP PBX services in order to address the market's current lack of functional, cost-effective, streamlined business solutions for SMBs.
This new suite of business products is built on a BroadSoft platform and can either work with a customer's existing PBX/key system or use the IP PBX product with Polycom or existing phones. The all-inclusive feature set enables operators to easily rollout, train, sell and support the new product to SMBs at competitive rates with less complexity than other options in the market. The service includes an easy-to-use feature console that allows operators, office administrators and end-users the ability to quickly adjust the enhanced feature settings as needed – functionality that small businesses and remote workers should expect from a sophisticated service provider.
"Recent research by Yankee Group has shown that cost savings in the SMB market for IP adoption continues to be the main driver," stated Gary Chen, Senior Analyst at Yankee Group, referring to the Yankee Group Anywhere Enterprise – Small and Medium: 2007 US IP Communications Survey, "not to mention that 58 percent of small businesses and 64 percent of medium businesses indicate that they would prefer to buy data and voice solutions from the same vendor."
"Tier 2 and Tier 3 cable operators and municipalities have a huge demand for this type of advanced business product in the small business space. This product is perfect for those smaller businesses that want enhanced phone service, but until now couldn't justify the expense," said Alan Creighton, president and CEO of Momentum. "Our solution is flexible, simple and gives operators the ability to offer small businesses the same functionality that larger companies have long enjoyed."
Some of the key features include Music on hold, auto-attendant, remote retrieve voicemail, standalone extensions as seats, call pickup, voicemail to Email, multiple hunt groups and call logs.