BANGALORE, INDIA: ATMs going out of order and networks going down at bank branches and reservation counters are a common scene. With roads being dug every now and then in the name of infrastructure development, the underground telecommunication network is the worst hit and its impact is experienced by every one of us. 

However, you may not have to face such hardships anymore, thanks to BSNL which has come up with integration of different networks such as CDMA and MPLS cloud  to offer an extraordinary solution to customers on a different media using omnipresent CDMA network. 

"Bangalore being the hub of IT business and Enterprise services, the expectations of Enterprise customers are very high on service availability and service back up. Provision of service in technically non feasible areas and in areas where underground cables are impacted, in a cost effective manner, in lieu of VSAT for low bandwidth customers has been a constant challenge,” said a senior official in the Enterprise Data services divison of Bangalore Telecom, BSNL. 

“From operations perspective, BSNL has observed three areas of challenge in Enterprise services, namely, keeping SLA commitments, cost effective ways to deploy low bandwidth services in non feasible areas and emergency deployment of bandwidth services for back up in highly fault prone areas due to developmental  works,” he said. 

“In order to enable real time connectivity 24/7 to our enterprise customers, especially the BFSI sector, the Bangalore Telecom started working on integrating different networks such as CDMA and MPLS cloud on the CDMA network.

It took almost 11 months of constant effort to integrate and stabilize the solution and deployed it for the first time in the country in BSNL,” he informed.

He further added: “This initiative opened up new solution on alternate media to offer SLAs in a cost effective manner. The banking and corporate customers are eager to have this solution in place, and we want to deploy this solution all over the country.”

BSNL Bangalore has completed proof of concept (POC) for this solution for various banks, corporate customers and oil companies. The solution has been tested in over ten banks and two of them have already placed a commercial order to deploy in branch locations as back up solution. “The feedback from already deployed branches has been very good,” he added.

“Though there is back up service in banks in the form of ISDN it is prone for isolation during cable cuts as the  ISDN and main link are both available on the same cable. But the CDMA solution provides a stable back up, through its Radio media in a cost effective manner,” the official explained.

Low bandwidth ATM functionality was tested in the initial phase and BSNL graduated to leased circuit back up for Banks’ branches up to 256 kbps in areas where there is EVDO coverage, he added.

Now, BSNL is proactively encouraging bulk customers to take back up service on CDMA back up so that Location Isolations can be minimized leading to enhanced customer satisfaction and business efficiency.