NEW DELHI, INDIA: HCL Infosystems, a provider in global IT services on Monday announced that it has been recognized as Microsoft's Voice Certified Partner for OCS R2.

With this partnership HCL customers will enjoy benefits like E-mail messaging, unified messaging of voice instant messaging and presence, conferencing (audio and video),live meeting, seamless federation and collaboration with partners and customers, voice integration with PBX &IP-PBX systems.

HCL has been certified as a service partner for voice solutions that will provide key benefits to its customers, said a press release.

George Paul, executive vice president, HCL Infosystems Ltd said, "We are pleased to be selected as a certified partner to support Microsoft's Unified Communications technology."

He added that they have a long standing relationship with Microsoft and they believe that this recognition would make voice solutions a smoother experience for many customers by overcoming challenges like streamlining end user communication, integrating communication model with core business applications and collaboration with partners and customers to reduce associated cost and will help transforming businesses in the coming decade in the manner e-mail changed the business landscape in 1990's.

Sanjay Manchanda, director-Microsoft Business Division, Microsoft India said "Unified Communications is gaining crucial significance in the current economic scenario. In fact, it is one of the fastest growing areas today as it helps customers generate significant savings in operating expenses."

He further added that they find customers opting for a complete Unified Communications solution that addresses their email, chat , conferencing and voice requirements via a single user interface.

"Partners with strong UC competency are key to a successful deployment, and with the completion of Microsoft Voice Certification HCL is positioned to help customers get the full value of Microsoft's software powered VoIP, and end –to-end Unified Communications solution,"said Manchanda.

Microsoft's Unified Communications simplifies the infrastructure as it uses Active Directory to manage all corporate directory information. IT administrators only have to manage one directory to support e-mail, voice mail, instant messaging, voice calls plus audio and video conferencing, said the release.