GURGAON, INDIA: InterGlobe Technologies (IGT), a provider of travel technologies and services, today announced that it bagged the second place in the 2009 Top Travel Industry Business Process Outsourcing Vendors list and third place in the 2009 Top Travel IT Outsourcing list compiled by The Black Book of Outsourcing, a widely recognized survey of customer views of global outsourcing providers.

The annual report is published by Brown-Wilson Group, a Data Monitor company, said a press release.

IGT once again proves that customer service remains an important factor in the world of outsourcing.

The 40 year old technology company receives accolades from hundreds of customers who recognize the value this IT/BPO services firm delivers. In today’s tough business climate, simple, good customer service is the difference between success and failure. Companies everywhere are learning this principle.

The annual Black Book of Outsourcing announces its annual lists each June after completing thousands of customer surveys. The individuals surveyed come from various ranks throughout fortune 5000 companies around the world. This year’s survey asked about trust and accountability, The Wall Street Journal reported that 81 per cent of the respondents confirmed their trust in the Indian firms, the release added.

Vipul Doshi, CEO IGT stated, “Indeed this is a moment of great pride for all of us here at IGT. This recognition was only made possible by the hard work of each one of our team members. When I reflect on the current economic conditions facing the business world today, it’s a good feeling to be recognized by our customers for the value and integrity we bring to our engagements.”