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CHENNAI, INDIA: Cognizant, a provider in business process outsourcing (BPO) services, today announced the acquisition of substantially all of the assets of Pepperweed Advisors, the IT consulting services division of Pepperweed Consulting.
Pepperweed Advisors uses its proprietary best practice process models and software to act as a trusted advisor to IT leaders requiring vendor-neutral advice regarding optimal alignment of IT and business process flows, said a press release.
The acquisition brings to Cognizant's IT Infrastructure Services (ITIS) practice a strategic consulting capability in two areas – IT Service Management (ITSM) and IT Asset Management (ITAM) – along with seasoned consulting talent and significant intellectual property, including well-defined ITIL-based processes, tools, and frameworks.
Cognizant clients would benefit from a complete and mature IT infrastructure process consulting offering that complements Cognizant's operations maturity model.
"We welcome Pepperweed Advisors to the Cognizant fold as we strengthen our Cognizant Business Consulting offerings," said Francisco D'Souza, president and CEO, Cognizant.
He added that their consulting breadth and depth have been a significant differentiator for its growing ITIS practice.
The ITIL (IT Infrastructure Library), an internationally recognized standard, defines IT Service Management as the delivery and support of IT services that are appropriate to the business requirements of an organization. ITSM helps transform the IT organization from a support group to a service group in which ITIL processes and best practices are introduced.
Pepperweed Advisors has developed substantial intellectual property and IT process models, including the Pepperweed Process Model, an "ERP for IT" reference model containing more than 20 processes, which has been downloaded by more than 2,000 IT professionals in 80 countries.
In addition, Pepperweed has created PathFinder 2.0, a process-to-technology enablement software system that provides clients access to, and ongoing management of, their IT process and best practices content in a full-featured, easy-to-use Web application, the release added.
