BANGALORE, INDIA: Following the successful launch of GSM service, Reliance Mobile GSM annouced several offers for its existing customer experience programme. 

The new offer would effectively address issues of incoming validity and talktime. Earlier Reliance Mobile GSM had offered limited validity of either three months or six months, which had now been enhanced to lifetime validity, by default. Thus, all new Reliance Mobile GSM connections would come with lifetime validity at a nominal charge.

Prior to this offer, the Reliance Mobile GSM customers were entitled for free talktime only, but this offer not only provides free talktime over a period of 90 days but also doubled the talktime on every recharge done till 31st March 09.

Moreover, there would be a daily talk time credit of Rs.4/- for 90 days, thus a total talktime of Rs. 360 could be creditted, which is six times the recharge value.

Existing GSM customers of Reliance Mobile would be able to get lifetime validity and double talk-time benefit, on every recharge, by loading a special tariff voucher of Rs.26. The additional talk-time could be used to make local calls and send SMS to any network.

Moreover, inorder to attract the youth, the company had introduced an SMS pack, which would provide 500 local SMS free at a nominal rate of Rs.32.

R Swaminathan, regional head – Karnataka and Andhra Pradesh, Reliance Communications, said “We have received tremendous customer response for our GSM service since its launch in January 2009. By offering lifetime validity, lucrative benefits and other gamut of services, we are fulfilling customers’ expectation of a delightful communication experience. We will continue to explore new opportunities to provide our Reliance Mobile customers with unparalleled network quality, customized tariff plans, constant innovations and best in class services 

Reliance Communications recently launched a nationwide GSM service covering over 1 billion people in 16,000 towns and 4, 50,000 villages. Reliance Mobile is set to a number of customer-centric innovations over the next few days. These include:

§ Next-gen electronics for super digital voice clarity

§ Seamless coverage on major railway routes, national and state highways through dedicated mobile towers

§ Access to a Reliance owned fibre network for unlimited capacity – both in India and overseas, resulting in unmatched quality on local, STD or ISD calls

§ Nationwide enhanced EDGE for fastest internet access speeds

§ Widest R-World mobile content offering entertainment, music, news, cricket, bollywood, maps and search

§ One-click set-up and access to email and social networking offering communication convenience of a PC