SAP reaffirms commitment to make every customer a best-run business

As a part of SAP’s continuing effort to make every retail customer a best-run business, the recently held SAP Retail Customer Value Networking Event, provided a common platform for discussion on Indian retail industry related topics, the event saw SAP showcase its investments in retail solutions, and product roadmap for the retail industry.

The other topics of interest included leveraging technology for growth and maximizing profitability through rural retailing. The forum witnessed participation from Sankarson Banerjee - CEO, Future Bazaar, Amit Mukherjee - CIO, RPG Group, Rajashekar, Executive Advisor, Wadhawan Group,  Anil Garg, General Manager, Dabur, M VR Kumar – VP Asia Pac, MENA for SEAL INFOTECH and Ramesh Shanmuganathan, CIO  John Keells Holdings PLC amongst others.

Amit Mukherjee, CIO, RPG Group, said: “In an industry faced with daily pressures on margins, performance and the bottom line, SAP offers robust solution, which is able to handle large volumes of transactions and adapt to the changing industry landscape of the future.”

Anil Garg, general manager, Dabur, said: “A flexible solution platform that allows for incremental enhancements based on business needs and a clear road map for the future is critical to the long-term success. Dabur sees SAP as the IT provider of choice and a trusted partner who truly understands our business, and one that will continue to support its customers in the long run.”

Deb Bhattacharjee, Vice President, Value Engineering, Industry & Solution Group, Indian subcontinent, said: “Obtaining the flexibility to grow and adapt to market changes is a common objective for all of our retail customers. Having fully globalised technology in place to exploit new market opportunities and seamlessly integrate into a global operations network is crucial for many of our retail clients. We continue to design a retail environment that puts customer needs in its epicentre and empower them to evolve as the best-run-business.”

Anticipating the changing needs of customers, SAP has created and is operating an SAP Retail Innovation Center in India. The centre houses fully globalised technology to exploit new market opportunities and seamlessly integrate them into operations network, best practices-based retail expansion and consumer intimacy programs a crucial for many SAP retail clients.